Privacy Policy

Last Updated: August 15, 2026

Capturing Joy with Kristen Duke LLC, DBA Kristen Duke (“Kristen Duke,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting kristenduke.com, using our websites, registering for events, downloading resources, purchasing products or services, joining programs, communicating with us, or otherwise interacting with our business.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

First and last name

Email address

Phone number

Mailing or billing information

Information submitted through contact forms, registration forms, surveys, applications, or questionnaires

Information related to programs, workshops, memberships, products, or services you request or purchase

Communications you send to us

SMS and email communication preferences

We may also automatically collect certain technical information when you visit our websites, including your IP address, browser type, device information, pages visited, referring website, and general website activity.

How We Use Your Information

We may use information collected from you to:

Provide products, programs, resources, workshops, memberships, and services you request

Process registrations and account-related requests

Communicate with you about your account, purchases, appointments, events, or requested services

Provide customer service and respond to questions

Send requested resources or program information

Send transactional and service-related emails or text messages

Send marketing or promotional communications when you have consented to receive them

Improve our website, programs, services, and customer experience

Maintain security and prevent misuse, fraud, or unauthorized activity

Comply with applicable legal or regulatory obligations

Email Communications

If you provide your email address, we may send you communications related to resources, programs, events, purchases, services, account activity, and other information you have requested.

Where permitted and when you have provided the appropriate consent, we may also send newsletters, educational content, announcements, offers, and promotional communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.

SMS and Text Messaging

If you provide your mobile number and consent to receive text messages from Capturing Joy with Kristen Duke LLC, DBA Kristen Duke, we may send transactional, service-related, or promotional SMS messages based on the consent you provide.

Transactional and service-related messages may include appointment reminders and confirmations, account or service updates, customer support messages, event reminders, requested information, and information related to services you have requested.

Marketing and promotional messages may include special offers, discounts, events, announcements, program information, and updates.

Message frequency may vary. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time.

Consent to receive marketing text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties for their own marketing or promotional purposes. Information may only be provided to service providers or technology vendors when necessary to operate and support our messaging services, and those providers may use the information only to perform services on our behalf.

Cookies and Tracking Technologies

Our websites may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and analyze how visitors use our websites.

Some third-party services integrated with our websites may also use cookies or similar technologies according to their own privacy practices.

You may adjust your browser settings to refuse or limit cookies; however, certain website features may not function properly if cookies are disabled.

Embedded Content and Third-Party Services

Our websites may include links, videos, forms, payment tools, social media features, or other content provided by third-party websites and services.

When you interact with third-party content or services, those providers may collect information according to their own privacy policies. We encourage you to review the privacy practices of any third-party website or service you use.

How We Share Information

We do not sell your personal information.

We may provide limited personal information to trusted service providers that help us operate our business, websites, communications, payment processing, customer service, scheduling, analytics, email delivery, or other business functions.

These service providers are authorized to use information only as necessary to provide services on our behalf.

We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, protect our rights or safety, or prevent fraud or misuse.

For clarity, mobile nubmbers, SMS opt-in information, and text-message consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Data Retention

We retain personal information for as long as reasonably necessary to provide the requested services, maintain business and transaction records, fulfill legal obligations, resolve disputes, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Your Choices and Rights

You may request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal and administrative requirements.

You may also:

Unsubscribe from marketing emails using the unsubscribe link in our emails

Reply STOP to opt out of SMS messages

Contact us to update your communication preferences

Request information regarding personal information we maintain about you

Certain information may need to be retained for legitimate administrative, legal, security, or transactional purposes.

Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Third-Party Links

Our websites may contain links to websites operated by other organizations. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this policy may be revised.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact:

Capturing Joy with Kristen Duke LLC

Email:
[email protected]
Website:
https://kristenduke.com/